Privacy information

Account privacy requests are available. Optional product-update email registration remains closed.

Quietstride is an education and reference workspace. Do not enter patient names, health records, passwords or payment-card details in handouts, feedback or study responses.

Information used by the app

Sign-in supplies an account identity. Saved handouts, study answers, practice sessions and purchases are associated with that account. Launch registration stores the email address, selected product and confirmation/withdrawal status. Feedback stores your message and account identity.

Optional measurement

Optional measurement records product-page and sample use with a random browser identifier and broad traffic-source category. It does not record your answers, patient details, full referring URLs or email address in the measurement record. With permission, a broad product traffic source is retained on this browser for up to 30 days and associated with an authenticated checkout. Payment status and refunds are verified server-side. Turning measurement off removes the browser source, but does not erase existing transaction records. You can turn it off from the product page; declining does not block a sample.

Updates and withdrawal

Product emails require a requested registration and address confirmation. A withdrawal link is provided by the registration flow and prepared emails. Withdrawing email updates does not cancel paid access.

Who is responsible

Quietstride operates in New Brunswick, Canada. Contact quietstridept@outlook.com with a privacy question or concern.

Service providers

The app uses OpenAI Sites for hosting and account sign-in, with Cloudflare database and file-storage services. Stripe processes payment information when checkout is enabled; payment and purchase status are used to provide the purchased access. Support email uses Microsoft Outlook. An automated product-email service is not configured. These services may process information outside Canada; we do not promise Canadian-only storage.

Retention and deletion

Ordinary account content, such as saved handouts, study responses, practice sessions and feedback, is kept to provide your account features and can be deleted following a verified request. We retain records only as needed for the service or legal, tax and dispute obligations, including necessary transaction and privacy-request records. We will explain any information retained when responding to a deletion request. Data subject to an outstanding access request is preserved while required for that request and related recourse. Deletion from active app records does not promise immediate removal from provider backups.

Access, correction and deletion requests

Submit and track a privacy request from your account, or email support if you cannot sign in. Do not send passwords, payment-card details or identity documents. We may ask for proportionate information to verify your identity before disclosing or deleting information.

We respond to access requests within 30 days of receipt. If a lawful extension is needed, we will notify you within that period, explain the reason and advise you of your right to complain. We also target a response to correction and deletion requests within 30 days of receipt. Any refusal or limitation will be explained. You may raise an unresolved concern with the Office of the Privacy Commissioner of Canada.

Requests are reviewed manually. Responses to in-app requests appear in your request history. Requesting deletion does not cancel a subscription or delete your separate OpenAI or Microsoft account. Manage billing from your account or contact support to cancel.

Support: quietstridept@outlook.com